Shipping Info

USA Shipping Methods

Shipping Methods
Tracked
Speed
UPS Ground
Yes
1 - 5 Days, M-F
UPS 3 Day Select
Yes
1 - 3 Days, M-F
UPS 2nd Day Air
Yes
1 - 2 Days, M-F
UPS Next Day Air
Yes
1 Day, M-F
FedEx 2 Day
Yes
1-2 Days, M-Sat
USPS First Class
Yes
2 - 7 Days
USPS Priority
Yes
2 - 3 Days
USPS Express Mail
Yes
1 - 2 Days

International Shipping Methods

Shipping Methods
Tracked
Speed
UPS Worldwide Expedited
Yes
5 - 7 Days, M-F
UPS Worldwide Express Saver
Yes
2 - 4 Days, M-F
FedEx International Economy
Yes
5 - 7 Days, M-F
FedEx International Priority
Yes
2 - 4 Days, M-F
USPS First Class International
No*
5 - 30 Days*

To view rates, please add items to your shopping cart.

Tracking Information

You will receive tracking information via email as soon as your order departs. JDS Labs ships between the hours of 9am-5pm CT, Monday through Friday.

USPS First Class International Tracking

*USPS First Class International has been removed from jdslabs.com due to excessive delays and lost pacakages encountered during the global pandemic. FedEx and UPS service remain reliable. Thank you!

The United States Postal Service (USPS) provides a "Customs ID" for all shipments travelling outside of the United States. Basic tracking is only available to select countries via USPS First Class International. You will receive an automated email from us with this customs number, which will allow you to view package acceptance (proof of shipment) and a few tracking points in the United States. Please understand that tracking stops for most shipments after the package departs the USA from an international postal hub. Our nearest hubs are HAZELWOOD, MO and CHICAGO, IL. No tracking will be reported beyond these points for ineligible packages. Your country's postal service will not be able to track the package!

USPS First Class International packages have a customs ID in the form of L##########US. Most of these packages can be tracked within the United States only. After the package departs the nearest international postal hub, tracking stops because the receiving country treats L##########US Customs IDs as normal mail. These barcodes are rarely traceable and your post office may have no record of the package. Registered Mail changes the "L" in the customs ID to "R", "C", or "E". In summary, the first letter of a customs ID indicates:

  • L: Standard, non-registered mail. Tracking only to eligible countries.
  • R or C: Registered mail, trackable.
  • E: Express registered mail (EMS), trackable.

Final Delivery Service via USPS

USPS transfers packages to your country's local postal service, for example:

How long does USPS International shipping take?

Over 95% of USPS First Class International packages arrive within 1-4 weeks. Average delivery times to common areas include:

  • Canada: 1-2 weeks
  • China: 2-4 weeks
  • India: 4+ weeks
  • Europe: 1-2 weeks

USPS Delays

Most USPS First Class International packages are delivered within 1-4 weeks, however, some packages have been delayed by an additional 2-6 weeks (over 95% of our First Class International shipments arrive in less than 4 weeks). Please understand that we the same access to tracking updates as you. In other words, please anticipate the possibility of long delays with no tracking updates if you choose USPS First Class International.

International Shipping Policies

Customs Delays

Most international packages are delivered in the timeframes published above. However, customs delays sometimes occur. To minimize delays, please be sure to provide an accurate shipping address and telephone number!

Duties and Taxes

All duties and taxes for international shipments are the responsibility of the customer. JDS Labs is not responsible for any extra charges once the original package has been shipped. We have no advance knowledge of such fees, cannot manipulate the values, and cannot pay potential fees for you.

If the customer refuses to pay these extra charges, return shipping expenses and any additional fees due will be deducted from the order upon refund. In the event that extra charges exceed the order value, we may charge those amounts to the credit card originally used for the order.

Insurance

JDS Labs insures all international packages with subtotals over $175 USD. Shipping insurance for lower valued orders can optionally be added during checkout. Insurance provides coverage in the event that your package is lost or damaged. Please understand that our insurance provider requires a signed, written statement from the buyer, and only accepts claims submitted between 45 and 90 days after shipment. Due to customs delays, delivery time is not guaranteed for any service.

JDS Labs

909 N Bluff Rd

Collinsville, IL 62234

United States

@gadgetman007

"Picked up an O2 + ODAC. Cool engraving by @jdslabs."

Mark J.

"Just got my ODAC, sounds great, this unit is exactly what I needed and what I wanted."

@joshrogosin (NPR Tiny Desk Producer)

Great gear alert 🚨. No more hiss with my new O2 headphone amp from @jdslabs. #tinydesk concerts never sounded so good 🤩 🎧 🎶

@asaph

Hey @jdslabs The Element sounds ethereal and looks badass with my avatar engraved on the knob. Thanks! #audiophile #headphones

Pedro V.

Received today the O2 kit, assembled in some time, and, wow, wow, wow!

Dan M.

My new custom Objective 2 is truly my new secret weapon for mixing university assignments. Sounds amazing with my 2i4 and K702 headphones. Thanks guys! :)

@ddx_ow

I made it to the end-game. And boy does that sure sound nice. @UltimateEarsPro @jdslabs

Steve L.

I'm blown away by the sound quality of the JDS Element with the Massdrop AKG K7XX. Smooth and effortless reproduction of all the frequencies with tons of power on tap. Killer amp and DAC! Great job JDS Labs!

Jeanette Y.

Very good customer service. Absolutely recommend this shop for high quality audiophile equipment. No matter where in the world you are, these guys will take great care of you.

Josh F.

"Arrived this morning.. Brilliant. Simply brilliant. Solid build. Solid sound. Cheers JDS Labs!"

Sam J.

 

Just wanted to commend the excellent customer service; I emailed the DIY section with a query regarding my failed O2 amp and I thought the "we respond fast" header would get me a response in 24-48 hours, I was shocked t…

@DrJorts

Bought some new audio gear from @jdslabs and def took advantage of their free custom engraving

Marlyece B.

"Just got my first amp. O2. Great, sturdy little powerhouse. It really opens the soundstage and makes audio fuller with my AKG 700s. I had mine customized as well. Great way to make your amp yours!"

Oz M.

The El stack just arrive today, making the Elear sounding more transparent, love it.

@iamkdh92

O2+ODAC soldered up and sounding fantastic. Was curious how well the enclosure engraving would turn out with the gradient... @jdslabs freakin' killed it! Looks and sounds clean as hell!

@kelko

Kudos to @jdslabs - not only are their products breathtakingly good. Their customer service and support is equally awesome. Thanks for all the help 🙏

@adacnin

"@jdslabs thank you for making the element my favorite amp dac combo ever"

Bolt V.

My Objective 2 works great, and looks good to. Dropped some coin on a nice little Topping rack for it on Amazon. Thanks so much again JDS! I'm getting a lot of compliments on the sound and look of the amp

@0x

The Element, by @jdslabs

Haris J.

People always talk about how good some company is [*Insert your fav company here*] but I am here to tell you that JDS Labs just doesn't make great products they also provide you with Amazing customer service that I have not experienced anywhe…

@M_Shenay

my new OL Switcher is a Live safer! If you've ever even considered grabbing a switching pre-amp, trust me the sooner you grab one the better!

Daniel L.

Purchased a couple devices from JDS. They are absolutely exemplary in quality. I purchased an Element from them a couple years ago and I've encountered zero reason to purchase another DAC/AMP.

Loki C.

I love so much your Objective2!! A masterpiece!

Michelle G.

Excited to build my cMoyBB!

ScarisRacer

I'm absolutely loving my new OL DAC and Atom Amp from @jdslabs. Smooth low end, solid mid range and crisp highs. 100% Worth the wait!

Joao A.

My new cMoyBB head amp just arrived! Looks great and sounds even better!

@skotterbutt

"Man, @jdslabs has a fast shipping department."

Daniel W.

Just received my objective 2. Everything from packaging. Weight. Material and most of all the audio quality is 10/10. Even was caught off by the esd bag it was contained in. I'll be back for any possible audio needs

Valentas N.

"ODAC REV B - is the best DAC (small size) in the market i ever tested, bullet proof design, very reliable, tested on PC/Mac literal plug-and-go."

@Autophase

A great sounding combination @TIDAL masters as source, through a @jdslabs #ODAC into @YamahaUK AX392 and finally out of my @TannoyHiFi DC6T Digital really is stunning when done properly

@poa_nyc

Candy Tin. Amp tin. @jdslabs

@KeithTurner492

My headphone set up is finally complete! @jdslabs @Audeze

Tomer G.

New toy: JDS Labs, Inc. El DAC. Initial impression is remarkably neutral sound along with remarkable resolution and detail

@the_mckern

New JDS Labs Element arrived today. Just gonna hang out in my office with headphones all night.

@AustinBlairRace

Thanks for having me today, @jdslabs ! Great to see a local company thriving and continuing to make top notch products right here in Collinsville, IL 👍

@MarcoMHanna

Big knob. Big power. Okay, I’ve been a noob my entire life with audio until today. These are powering my HD 700’s and it feels like I’ve experienced music for the first time. @jdslabs you guys make some killer stuff!

@JTCPingas

Huge shout-out to @jdslabs for early shipping on the Atom amp! I'm already in love with this thing! Thanks so much guys!

Andy L.

Love my JDS setup!

Ondrej K.

Greetings from the Czech Republic!

Jazmanaut

Just great customer service and no nonsense products, just pure performance!

Stephen A.

My listening setup I am very happy with the sound. JDS Labs makes exceptional products!

@NarptGaming

My new Sennheiser 6XX's next to the also new Element by @jdslabs

@pramodnundlall

Enjoying my stack!!! @jdslabs

Steve N.

Love the Objective 2 - awesome little amp!

Ryan L.

Hi, recently purchased The Element, must say that it is the best DAC/AMP that I've used in it's price range, in my eyes (ears) it surpasses even DAC/AMPs double it's price. Love the product, support was great, keep up the great work g…

Greg A.

I use the OL DAC with my surface laptop and my emotiva bas x a100 and polkaudio s15 and Dayton Sub 800. I really like the OL DAL it work really well with my system

@Paul

Element 3 is installed and what can I say. What an upgrade. The screen is so useful and I absolutely love the volume control increments. It just feels so satisfying to change the volume now!

Tim M.

JDS does their job well without resorting to Hyperbole to move product out the door. Glad my research led me to this small company with reasonable pricing, solid products.

@thwk_

From one diy project to another one... 🤓😎 Thanks @TheMagP1 & @jdslabs #O2Amp #ODAC #AIYProjects

@JTCPingas

OL Switcher preamp is super useful. I got one for easy volume control for my new speakers, which I love! Headphones will always have a place in my heart, and the EL AMP+EL DAC are the sexiest pieces of audio gear I've ever seen! Clean, neutra…

hazemac

The OL DAC is a remarkable upgrade for me. More transparent. Clean. Real. Even without an amp change. Well done, JDS. Thank you.

@Paul

Element 3 is installed and what can I say. What an upgrade. The screen is so useful and I absolutely love the volume control increments. It just feels so satisfying to change the volume now!

@Dmitry49

LOVE the copper ring around the volume knob. The Element by @jdslabs is my new desktop DAC.

@elijah_io

"Thanks again, @JDSLabs for the amazing O2 headphone amplifier. Very impressed; eyeing your OL DAC now."

Ryan L.

"Hi, recently purchased The Element, must say that it is the best DAC/AMP that I've used in it's price range, in my eyes (ears) it surpasses even DAC/AMPs double it's price."

Paul Z.

I've finally reached my endgame in terms audio quality :) Sennheiser HD6XX and OBJECTIVE2+ODAC is audiophilia at its finest ^_^

@bmwilson14

I have had A LOT of audio equipment over the course of my life, but man my @jdslabs element is my favorite. (paired with @Audeze LCD-2's)

Adam N.

"Enjoying The Element with my Ether Cs!"

© JDS Labs, INC